SHIPPING
We ship the items worldwide directly from Australia warehouse by Australia Post.
AVAILABLE OPTIONS
Generally there are two options at the moment, The standard Domestic Service and The standard International Service.
- Domestic: is the cheapest and reliable form of domestic shipping. It doesn’t include the Tracking number. en estimated delivery time of 2-7 days.
- International is a fast yet economy shipping method with an estimated delivery time of 2 to 5 weeks
FREE SHIPPING OFFER
We offer free shipping for Australia based customers only. The orders with free shipping will be shipped using the Economy shipping method. For none Austalia based customers, there is a shipping fee per order (Not per items). The shipping Fee will be shown on check out page.
ORDER PROCESSING
We will ship your order as soon as humanly possible! It will take us 1 business day to ship the items.
TOTAL DELIVERY TIME = PROCESSING TIME + SHIPPING TIME.
Once your order has been processed and delivered to post office, your parcel is in trusted hands of Australia Post but we have no control over it. Standard delivery time to each state varies based on Australia Post time table:
VIC: 2-5 business days
NSW: 3-6 business days
ACT: 3-6 business days
SA: 4-6 business days
QLD: 4-6 business days
TAS: 4-6 business days
NT: 5-7 business days
WA: 5-7 business days
Unites states: 21-28 business days
Europe: 16-21 business days
Nz and Asia Pacific: 10 business days
Rest of the world: 28-35 business days
ADDRESS CHANGE
If your addressed has been changed, please contact us immediately. Once the parcel is shipped from the warehouse, we are not able to assist in rerouting. You may try contacting your local post office and request your package to be rerouted.
DELIVERY FAILURE
If a parcel is returned to our office in Australia for a reason arising from a client (e.g. an incorrect address), we will resend the parcel to the correct address but the client needs to pay for a full shipping fee even if an order was eligible for free shipping. The client will be contacted as soon as the parcel is received.